1. Privacy Policy

Casual Case takes all reasonable steps to implement processes and procedures to safeguard Personal Information.  Casual Case endeavours to but is not required to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Law).  While not claiming to be a statement of compliance, this Privacy Policy outlines Casual Case’s use, collection and storage of Personal Information.

This Privacy Policy applies to all Personal Information collected by Casual Case in the course of providing services to users (Users) regardless of the source of that Personal Information.  This Privacy Policy is available on the Site.

This Privacy Policy should be read in conjunction with Casual Case’s Terms and Conditions when using the Site and interacting with Casual Case.

1.1 Definitions

Terms that are capitalised in this Privacy Policy are defined below, unless the context indicates otherwise:

Site means

Minor means a person under the age of eighteen (18).

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a)           whether the information or opinion is true or not; and

(b)           whether the information or opinion is recorded in a material form or not.

Privacy Policy means this privacy policy and amendments made to it.

2. Obligations under the Law

2.1 Collection of Personal Information

Casual Case collects Personal Information about Users in order to provide the Users with the services and goods they have requested.  If this information is not provided Casual Case may not be able to provide Users with requested services or goods.

Casual Case endeavours to collect Personal Information from Users directly.  Information Casual Case obtains from third parties or publically available information is limited to circumstances where the User has consented whether expressly or impliedly.

2.2 Types of Personal Information collected

Personal Information Casual Case collects may include a person’s first and last names and email address and any other Personal Information supplied by the User.  If a User connects Casual Case to a third party social media service, Casual Case may collect additional Personal Information that includes social media profile handles, user ID and/or user names associated with that service and any information or content the User has permitted the social media service to share with Casual Case, which may include the User’s profile picture, email address, friends or follower lists, and information the User has disclosed in connection with that social media services.

2.3 Sensitive information

Casual Case does not collect sensitive information about Users.  Sensitive information includes information about racial or ethnic origin; or political opinions; or membership of a political association; or religious beliefs or affiliations; or philosophical beliefs; or membership of a professional or trade association; or membership of a trade union; or sexual orientation or practices; or criminal record; that is also personal information; or health information about an individual; or genetic information about an individual that is not otherwise health information; or biometric information that is to be used for the purpose of automated biometric verification or biometric identification; or biometric templates.

2.4 Purpose of collection and use

Casual Case collects, holds, uses and discloses Personal Information to deliver and improve the goods or services Casual Case provides to Users.  Generally, Users are only obliged to provide Casual Case with information necessary for Casual Case to provide services to the User.  However, if Users do not provide Casual Case with certain types of Personal Information Casual Case may be unable to provide the User the services or goods they have requested.

2.5 Collection of information from the Internet

Casual Case collects information from the Site and from Casual Case’s interactions with the Users.  This information is all held in digital format only.

The programs and applications Casual Case use are password protected and encrypted. Reasonable steps are taken to ensure all information provided is secure. Casual Case will collect Personal Information by only lawful and fair means.  The Law requires Casual Case to collect Personal Information about Users from the Users directly, if it is reasonable and practical to do so.

3. Access, correction and complaint procedure

3.1 Accessing Personal Information about you

If a User would like to access or correct Personal Information that Casual Case holds about them, please contact:
The Privacy Officer via our online form.

The User will need to identify themselves to the reasonable satisfaction of Casual Case before Casual Case will provide the User with their Personal Information which Casual Case may or may not have in its possession.

3.2 Complaints procedure

Casual Case operates a service orientated business via the Site.  If a User has a complaint about Casual Case’s collection or use of Personal Information pertaining to that User, then the User is requested to contact Casual Case’s Privacy Officer at first instance.

If after investigating the User’s complaint and reporting to the User about an alleged breach of the Australian Privacy Principles and reporting the results of Casual Case’s investigations to the User, the User is not satisfied, then Casual Case requests that the User consult:

The Australian Information Privacy Commissioner

GPO Box 5218
Sydney  NSW  2001
Telephone: 1300 363 992


A complaint form can be found at:

3.3 Transfer of Personal Information outside Australia

Personal Information Casual Case collects may in the future be accessed by employees and contractors of service providers outside of Australia.  Personal Information may be transferred to countries outside Australia.

Casual Case takes reasonable steps to ensure that parties that provideCasual Case with necessary services for website hosting and database administration act in accordance with the Australian Privacy Principles and have signed undertakings for their staff relating to confidentiality. Casual Case also uses only recognised service providers who use enterprise level software with up to date SSL Encryption.

3.4 Anonymity and use of pseudonyms

Where practical and reasonable to do so, Casual Case provides Users with the opportunity to use pseudonyms in relation to information Users provide to Casual Case.  Where appropriate Casual Case will provide Users with the option in interact anonymously.

3.5 How Casual Case deals with unsolicited Personal Information

Casual Case only collects Personal Information about individuals by lawful and fair means.

3.6 Notice of collection of Personal Information

Where possible, Casual Case notifies the Users when Casual Case is collecting Personal Information about the Users, use of which is subject to this Privacy Policy.

Collection Notice

By providing Casual Case with this information, the User acknowledges that Casual Case is collecting and storing Personal Information about the User. Casual Case does this only for the purpose of providing goods or services to the User.

4. Use of Personal Information in Direct Marketing

4.1 Direct marketing

Casual Case may use Personal Information for the purposes of promoting goods or services to Users where they would reasonably expect it to be used for this purpose.  IfCasual Case uses a User’s Personal Information to provide them with promotional and marketing information Casual Case will provide the User with an option to opt out of this service. Casual Case does not provide goods that contain advertising targeted towards Minors.

4.2 Opting out

Users can unsubscribe to Casual Case’s newsletters or marketing material by clicking on the functional unsubscribe facility contained in any email or by contacting The Privacy Officer on the details set out above.

4.3 Use of Cookies

Casual Case collects Personal Information that is reasonably necessary for the performance of Casual Case’s operations and activities including marketing and sales. Casual Case automatically receives and records information on its server logs from the User’s browser, including their IP address, operating system, top level domain, date and time, pages accessed, documents downloaded, previous website visited, type of browser used and other cookie information.  This enables Casual Case to tell when Users use the Site and also to help customise the User’s experience within the Site.  No Personal Information about a User is linked to the cookie nor is there any data matching between cookie information and User’s internet activity.

5. Integrity of Personal Information

5.1 Security measures taken for Personal Information

Casual Case takes reasonable steps to protect the Personal Information Casual Case holds from misuse and loss and from unauthorised access, modification or disclosure when Casual Case sends Personal Information offshore.  Further, Casual Case takes reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for the purpose it was collected.

5.2 Accuracy

Casual Case takes reasonable steps to ensure that the Personal Information Casual Case collects, uses or discloses is accurate, complete and up-to-date.

5.3 Security

Casual Case takes reasonable steps to safeguard the disclosure of Personal Information from third parties, contractors and staff.  Casual Case has up to date procedures and policies relating to information technology as it relates to staff and strive for best practice in this area.

6. Changes to Privacy Policy

This Privacy Policy may change from time to time.  The current version is available on the Site.  This policy was last updated on 28 October 2018.

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